Privacy Policy
Effective Date: 01.01.2024
Welcome to Firstnock.com. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide to us when you use our website, services, and purchase our products.
1. Information We Collect
We collect various types of information in connection with your use of our website:
a. Personal Information:
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Name
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Email address
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Phone number
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Shipping and billing address
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Payment details (handled securely via third-party gateways)
b. Non-Personal Information:
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IP address
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Browser type
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Device information
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Pages visited, time spent, and interactions on our website
2. How We Use Your Information
We use the information we collect for the following purposes:
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To process your orders and payments
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To deliver your purchased items
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To provide customer support
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To send order confirmations, updates, or promotional emails
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To improve our website functionality and user experience
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To detect and prevent fraud or abuse
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data with:
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Service providers (e.g., payment gateways, delivery companies) strictly for order fulfillment
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Legal authorities when required by law or to protect our legal rights
4. Cookies and Tracking Technologies
Our website uses cookies to:
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Recognize you on your return visits
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Understand your preferences
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Analyze site usage and performance
You can control cookie settings through your browser at any time.
5. Data Security
We implement strong security measures to protect your personal information. However, no system is 100% secure. We encourage you to keep your login credentials safe and log out after each session.
6. Your Rights and Choices
You may:
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Access, update, or delete your account information
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Opt-out of marketing communications
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Request details of personal data we hold about you
To exercise any of these rights, please contact us at: info@firstnock.com
7. Children’s Privacy
Firstnock.com is not intended for individuals under the age of 13. We do not knowingly collect personal data from children.
8. Third-Party Links
Our site may contain links to other websites. We are not responsible for the privacy practices of those websites.
9. Changes to This Policy
We may update this Privacy Policy occasionally. Changes will be posted on this page with a new “Effective Date.”
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@firstnock.com
Website: https://www.firstnock.com
Address: Sharjah, United Arab Emirates